Inflight Crew members must prioritize safety, adapt to customer‑facing scenarios, and serve with optimism. You should have excellent interpersonal skills, good judgment, and the ability to resolve issues with understanding and compassion. You should represent United with pride and distinction. United's flight attendants have a comprehensive route network, available 24/7 for global assignments. Dependability and timeliness are crucial for success. You should be a team player with a consistent track record of working independently and as part of a team. The goal is to create memorable experiences for every customer, every flight, every day, by exploring new cultures and having fun.
United offers travel privileges, exceptional benefits like 401(k), health/dental/vision insurance, and an Employee Assistance Plan, along with paid time off for sick and vacation. Starting hourly flight pay starts at $28.88/hour, with top‑of‑the‑line pay at $67.11/hour. Seniority‑based pay increases and additional compensation for language skills, lead positions, and international trips are also available.
A comprehensive training program for flight attendants is also provided. After completing the training, full‑time employees can be assigned to one of United hubs (relocation funds not provided). United provides a $140/week per diem, accommodations, breakfast, and lunch during training.
To succeed in this role, candidates must be at least 20 years or older, have a high school diploma or equivalent, 2 or more years of college preferred. Experience in service industries such as customer, retail, hospitality, food, aviation, safety, social service, healthcare/medical position, or military is preferred. Effective communication is crucial in high‑stress situations, and professional appearance, excellent grooming standards, and willingness to follow uniform, hair, tattoo, and piercing guidelines are essential.
Tattoos are not permitted on the head, hands, or neck, but visible tattoos on arms, wrists, legs, and feet should not be larger than a credit card / employee badge or covered with standard uniform pieces. Decorative covers, adornments, and jewelry on teeth or in the mouth are not permitted. Proficiency in operating electronic devices is required for required tasks.
Current physical possession of a valid U.S. passport book or foreign passport book with applicable visas and eligibility to travel globally without restrictions is required. English language proficiency is also required. The candidate must be legally authorized to work in the United States, willing to complete pre‑employment DOT drug screen, comprehensive background checks, fingerprinting, and vision/hearing tests. Medical marijuana is prohibited due to the safety‑sensitive nature of the position.
A 10‑year background check, including criminal background history, must not prohibit travel to or from anywhere United flies. For example, Canada has a strict inadmissible classification for DWI/DUI charges, including misdemeanors. If a candidate has been on probation or convicted of a DWI/DUI within the last 10 years, they will not be allowed to travel to and from Canada unless they have already received a Temporary Resident Permit (TRP) from the Canadian government.
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