GDPR & Privacy Policy for Optima Construction Services Ltd.
Last updated: January 2025
Optima Construction Services Ltd. (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with us, including through our website.
1. Data Controller
The data controller responsible for your personal data is:
Scott Wild
Telephone: 07899982792
Email: scott.wild@optima-ltd.com
Mail:
Optima Construction Services Ltd.
Unit 14
Drayton Manor Business Park
Coleshill Road
Tamworth
Staffordshire
B78 3TL
2. What Personal Data We Collect
We may collect and process the following personal data:
- Contact Information: Name, email address, telephone number, and postal address.
- Technical Data: IP address, browser type, and usage data collected through cookies.
- Communication Data: Details of enquiries or feedback submitted via our website, email, or telephone.
- Transaction Data: If relevant, details of payments and services provided.
3. How We Use Your Data
We use your personal data for the following purposes:
- To respond to enquiries and provide information about our services.
- To fulfil contracts or agreements entered into with you.
- To send important updates, such as changes to policies or terms of service.
- To improve our website’s functionality and user experience.
- To comply with legal obligations.
4. Lawful Basis for Processing
We process your personal data based on the following lawful grounds:
- Contractual Necessity: When processing is required to fulfil a contract with you.
- Consent: Where you have explicitly agreed to specific uses of your data, such as receiving marketing communications.
- Legitimate Interests: To improve our services and provide a better customer experience.
- Legal Obligations: Compliance with applicable laws and regulations.
5. Data Sharing
We do not sell or share your personal data with third parties for marketing purposes. However, we may share your data with trusted service providers (e.g., IT support or payment processors) who assist us in delivering our services. These providers are bound by confidentiality agreements and GDPR compliance.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Once no longer needed, data will be securely deleted.
7. Your Rights
Under GDPR, you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request corrections to inaccurate or incomplete data.
- Erasure: Request deletion of your data, subject to legal and contractual requirements.
- Restriction: Request to limit how your data is processed.
- Portability: Request transfer of your data to another organisation.
- Objection: Object to the processing of your data for specific purposes.
To exercise your rights, contact us using the details provided above. We will respond within one month of receiving your request.
8. Data Security
We implement robust security measures to protect your data from unauthorised access, alteration, or loss. This includes encrypted communications and secure storage systems.
9. Cookies
Our website uses cookies to improve user experience and gather analytics. For more information, please see our CookiePolicy.
10. Third-Party Links
Our website may include links to external sites. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.
11. Updates to This Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. The most recent version will always be available on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please contact us using the details provided above.
Your privacy matters to us. Optima Construction Services Ltd. is dedicated to handling your data with care and transparency.
This policy was last updated in January 2025